Meet The Staff
Our staff is comprised of exceptionally qualified and caring individuals dedicated to providing you with the highest degree of professional care possible.
Patient Care Services
Carol~ Business Manager
Carol has over 17 years experience in the dental field. She manages the overall business affairs of the office including surgical schedule management, insurance contracts and filing, staffing issues and numerous other tasks. Most importantly, her job is to make your experience at Oral Surgery of the Glen as great as possible. Please feel free to contact her with any questions, comments or concerns that you may have regarding our practice.
Colleen ~ Financial Coordinator
Colleen comes to us with a bachelor’s degree in Finance and is very knowledgeable with insurance benefits and issues. She helps in the coordination of both medical and dental insurance and will submit these claims electronically on your behalf. She also assists in scheduling appointments and checking patients out.
Nicole~ Insurance Specialist
Nicole is very knowledgeable with insurance benefits and issues and has over 8 years of experience in bookkeeping and insurance billing. Nicole also reviews treatment plans and insurance pre-determinations with patients prior to scheduled procedures. She will be happy to assist in any insurance or billing question you may have.
Krystal~ Patient Care Coordinator
Krystal happily assists patients with their scheduling needs and can answer most insurance and financial questions. She oversees all the front desk duties and assist our practice manager with various office management. Krystal is the warm friendly faces that greet you on the day of your appointment. Her goal is to make your experience at our office go as smooth as possible.
Giovanna ~ Implant Coordinator
Giovanna has been working with Dr. Laverdiere since 1997. She has over 20 years clinical experience as an oral and maxillofacial surgical assistant. Giovanna is trained in CPR and has completed the Anesthesia Assistants Review course. Over the years she has attended many continuing education seminars. She is responsible for coordinating implant cases and patient care between our office and the restorative dentist office. Giovanna is also trained to assist in scheduling patients and answering phone calls.
Surgical / Anesthesia Assistants
Our surgical assistants, Esmie, Ewa and Melissa are highly skilled with extensive training and experience in advanced surgical procedures. They all have over ten years of surgical experience and are CPR certified and have completed the anesthesia assisting program through AAOMS. Their certifications cover surgical procedures, assisting in the administration of anesthesia and medical emergencies. They also assist in the overall coordination of our implant patients.. They will be attentive to all of your surgical needs and strive to make your experience in our office a safe and pleasant one.